Shipping & Returns

SHIPPING POLICY
Shipping rates are calculated by residential delivery zip code, and based on shipment weight. We realize that when you spend your hard earned money on a RovR you want it ASAP and we do our very best to deliver on that expectation. Orders placed through www.RovRProducts.com M-F before noon CST will ship out same day in most cases. RollR Products uses both FedEx Ground and United States Postal Service and will provide tracking information via email once your order has been processed. All shipments are delivered without signature required unless requested by the customer. RovR does not currently ship outside of the continental 48 states but for expedited shipping or to make local pickup arrangements, please contact us (720) 587-9569 or CustomerService@RovRProducts.com.

POTENTIAL SHIPPING DELAYS

Our warehouses are currently operating with limited staff for their safety. We are processing and shipping all orders as quickly and safely as possible. Please be assured our team is shipping the oldest orders first and hopes to clear through the current backlog of orders within 1-2 weeks.

EXPEDITED SHIPPING

Delivery with these methods has been temporarily suspended until we can guarantee shipment in the appropriate timeframes.  

RETURN POLICY
We know you’re gonna love your RovR Products purchase but if for some reason you aren’t 100% satisfied we offer refunds on orders placed directly with RovR Products via website within 30 days of the purchase date. Merchandise must be returned in the original box or equivalent packaging and is subject to a $20 restocking fee. Shipping fees are non-refundable unless authorized by RovR Products. Refunds will be processed and credited to the original purchasers credit card within (3) days of receiving the returned merchandise. To help expedite the return process please include a copy of the original receipt with your return. For assistance please contact us (720) 587-9569 or CustomerService@RovRProducts.com.